Agenda/Speakers:

Meeting Documents

1 . Apologies for Absence

  • Apologies for Absence

2 . Declarations of Interest

  • Members and Officers are reminded to make any declarations of pecuniary, personal and/or prejudicial interests that they may have in relation to items on this agenda and are reminded that they should re-declare their interest before consideration of the item or as soon as the interest becomes apparent.

  • Members and officer should make their declaration by stating :

  • a) the application they have the interest in

  • b) whether it is a pecuniary, personal and/or prejudicial

  • c) the nature of the interest

  • d) if it is a prejudicial or pecuniary interest, whether they will be exercising their right to speak to the application

3 . Minutes

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  • To approve as a correct record the Minutes of the meeting of the Housing & Customer Services Working Group held on 6 February 2020.

4 . Urgent Items

  • Items not on the agenda that the Chairman of the meeting is of the opinion should be considered as a matter of urgency by reason of special circumstances

5 . Start Times

  • The Working Group are required to agree the start times for its meetings for this municipal year 2020 – 2021.

6 . Customer Services Annual Update

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  • This report considers the operation of the services over the last financial year ending March 2020 and identifies emerging trends of operation comparing this with the operation over the previous 5 years.

  • Members are requested to note this update.

  • Additional Documents:

  • Appendix 1
  • Appendix 2
  • Appendix 3
  • Appendix 4
  • Appendix 5

7 . Fire Policy & Management Plan

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  • This report seeks approval for the adoption of the Fire Safety Policy and Management Plan in respect of Council housing stock.

  • Housing and Customer Services Working Group is asked to recommend to Cabinet:

  • ·      the adoption of the Fire Safety Policy 2020

  • ·      the adoption of the Fire Safety Management Plan 2020

  • give delegated authority to the Group Head of Residential Services in conjunction with the Cabinet Member for Residential Services to make minor changes to the policy and plan

  • Additional documents:

  • Fire Safety Policy & Management Plan

8 . Void Lettable Standard 2020

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  • This report seeks approval for the adoption of the Void Lettable Standard in respect of Council housing stock.

  • Housing and Customer Services Working Group is asked to recommend to Cabinet:

  • The adoption of the Void Lettable Standard 2020 ·       Give delegated authority to the Group Head of Residential Services in conjunction with the Cabinet Member for Residential Services to make minor changes to the standard

  • Additional documents:

  • Void Lettable Standard

9 . Health & Safety Update

10 . Report back from Cabinet/Full Council

11 . Work Programme 2020/2021

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  • To agree the work programme for the Working Group for 2020/21.